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Customer reviews of Net Cars Ilkeston

At Net Cars Ilkeston we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Net Cars Ilkeston

5 Net Cars Ilkeston
4.9

Based on 64 customer reviews

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  • 5

    great service and I love the car.

    By Mellisa D on 14 June 2017 | Verified purchase

    We bought a kia picanto on Saturday and he kindly let us leave our old car there that had been written off by the insurers. So happy with the new car and it was very kind of him to let us leave our old one to be collected by the insurers. Made things hassle free for us great service and I love the car.


  • 5

    Buy With Confidence!!!

    By MARK T on 09 June 2017 | Verified purchase

    I purchased a Volvo V50 R-Design from Net Cars Ilkeston and everything about the deal was great from start to finish. I did not feel any pressure to buy the car as can be the case sometimes. The car was as described online and in great condition, Id been looking for a V50 for a while and this was the best Id seen and at a really great price! I paid for and took the car there and then. After 3 days the car developed a problem starting, really struggled! I spoke to the dealer as they told me that I had a month to make sure I was satisfied with the vehicle and they were great, as I live about 40 miles away rather than take it back down to them I could take it to my local garage and have the problem diagnosed. The problem turned out to be the starter motor, which was changed and Net Cars paid for over the phone. You cant ask for more than that!!! So in my experience Net Cars was a great place to buy a used car, nice chaps, really good price and they kept their word on the after sale.


  • 5

    Professional, Helpful and Understanding

    By TONY B on 08 June 2017 | Verified purchase

    The staff really deserve praise for their professionalism in their dealings with me as a customer. I looked at one of their cars, a really nice Saab 9-3 convertible and took it for a test drive. The staff were informative and helpful throughout the whole process. Once I decided to buy this car it was prepared and the paperwork was made ready for the sale. I arrived, paid and completed the purchase but then discovered that the car did not fit inside my stupidly undersized garage. Although my returning the car caused considerable inconvenience to the staff, they continued to be professional and courteous and arranged to repay 100% of the money I had paid. Clearly they did not have to do this, they could have said it was my fault which it very clearly was. They adopt a no pressure sales practise and this attitude continued for me throughout the whole process. I would not hesitate to recommend them and will use them again myself once I have decided which "small" car I want buy. Thanks

    Reply from Net Cars Ilkeston on 15/06/17

    Thanks for your very kind review Tony. Hope we can be of service in the near future.


  • 5

    Helpful, Professional and Understanding.

    By TONY B on 08 June 2017 | Verified purchase

    The staff at Netcars really deserve praise for their professionalism in their dealings with me as a customer. I looked at one of their cars, a really nice Saab 9-3 convertible and took it for a test drive. The staff were informative and helpful throughout the whole process. Having decided to buy this car NetCars prepared the paperwork and did everything required for the sale. I arrived, paid and completed the purchase but then discovered that the car did not fit in my stupidly undersized garage. Although this caused considerable inconvenience to the staff, they continued to be professional and courteous. They adopt a no pressure sales system and this attitude continued for me throughout the whole proceedure. I would not hesitate to recommend NetCars and will use then when I have decided which "smaller" car to buy. Thanks You Tony


  • 5

    Well worth the trip.

    By HADLEY B on 30 May 2017 | Verified purchase

    Excellent service throughout the process of buying the vehicle, opened especially on bank holiday Sunday to accommodate us as we drove from Norfolk.


  • 5

    Excellent service all round.

    By Chris B on 26 May 2017 | Verified purchase

    Great service, stress & hassle free. Would highly recommend.

    Reply from Net Cars Ilkeston on 15/06/17

    Many thanks. Happy motoring.


  • 5

    Very happy with the Service

    By Mary W on 24 May 2017 | Verified purchase

    Received a friendly helpful service. Was given space to check out the car and test drive it I would recommend Net Cars llkeston Love my car!


  • 5

    Very good

    By Darron B on 21 May 2017 | Verified purchase

    A very good experience, friendly atmosphere, took the vehicle for a drive, no pressure sales pitch to have to endure seemed very genuine guys even put in some fuel ready for when collecting car, only thing would have been nice a better valet inside and out but everything else all good.

    Reply from Net Cars Ilkeston on 15/06/17

    Thanks Darron. On the part exchange clearance cars we only tend to to give a quick clean as opposed to a valet to keep the price down but hope that everything else is ok.


  • 5

    Very professional

    By Anthony B on 16 May 2017 | Verified purchase

    I have just purchased a new car off net cars and have been really impressed by them. The whole transaction went smoothly and a minor hiccup was swiftly dealt with. I thoroughly recommend them and at no time did I feel pressured into buying a car.

    Reply from Net Cars Ilkeston on 15/06/17

    Many thanks .


  • 5

    Net cars in Ilkeston are ace

    By CLIVE B on 08 May 2017 | Verified purchase

    Buying a used car is always a worry, worry no more, Dave at Net cars in Ilkeston is one of the nicest guys i`ve dealt with in car sales. After a couple of weeks with my car (smart roadster) a problem arose with the windscreen wipers, Dave arranged for me to come in, on a Saturday (my only day off) to find the fault, it was repaired within 1.5 hrs with no fuss or bother. I was even offered a loan vehicle whilst it was being done. The guy in the independent garage who fixed the fault, also held Dave in high regards which speaks for itself. Couldn't be happier, and would recommend Net cars in Ilkeston to anyone. thanks Dave.

    Reply from Net Cars Ilkeston on 09/05/17

    Thanks Clive,enjoy the coming summer in your roadster


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