Frequently Asked Questions – Net Cars Ilkeston
Buying a Used Car
Q: Do you sell used cars in Ilkeston?
Yes, we specialise in high-quality used cars in Ilkeston and proudly serve customers across Derbyshire and the East Midlands. You can view our current stock online.
Q: Can I book a test drive?
Absolutely. We encourage test drives so you can feel confident in your choice. Simply contact us to arrange a suitable time.
Q: Are your vehicles inspected before sale?
Yes. Every vehicle is thoroughly inspected and prepared to a high standard before it reaches our forecourt. All cars come with at least 6 months MOT, usually 12 months where possible, and are AA approved.
Warranty & Aftercare
Q: Do your used cars come with a warranty?
Yes. All vehicles include a standard 30-day warranty. Most cars also come with a 6-month parts and labour warranty (up to £1,000 per claim) through our trusted partner, Bluechip — paid for by us.
Q: Can I get an extended warranty?
Yes. We offer extended Bluechip warranties up to 12 months. If you need coverage beyond this, just get in touch to discuss bespoke options.
Finance & Part Exchange
Q: Do you offer car finance in Ilkeston?
Yes. We work with a panel of reputable lenders to provide flexible car finance options suitable for all credit profiles and budgets.
Q: How do I apply for car finance?
You can apply for finance online or contact us directly for personalised support.
Q: Can I part exchange my vehicle?
Yes. Use our easy part exchange valuation tool to get started. We offer fair and competitive prices for your current car.
Appointments & Visits
Q: Do I need to book an appointment to view a car?
While you’re welcome to drop in, we recommend making an appointment to ensure the vehicle is available and ready. As a small family-run team, we can be out collecting stock but always work around our customers.
Q: What are your opening hours?
We offer flexible appointments most days. Please contact us and we’ll do our best to accommodate your schedule.
Q: Where are you based?
We are located in Ilkeston, Derbyshire. You can find our full address and directions here.
Customer Support & Reputation
Q: Do you have customer reviews?
Yes, and we’re proud of them. We’ve received over 550 verified Autotrader reviews, alongside many Google reviews. Our reputation is built on trust and quality service.
Q: What makes Net Cars Ilkeston different?
We’re a small family business — a father, daughter team — offering honest, pressure-free advice. Every car is handpicked, prepared to a high standard, and supported with flexible finance and warranty options.
Additional Services
Q: Do you offer car delivery?
Yes, we provide nationwide car delivery at competitive rates using our own transporter, driven by Joe from the team.
Q: Can I reach you via public transport?
Yes. We can collect you from local bus, rail, or even airport stations — free of charge and in the car you’re interested in.
Q: Can I use my own private number plate?
Of course. We’re happy to guide you through the process or handle the paperwork on your behalf.
Q: Are your cars HPI checked?
Yes. Every car we sell is fully HPI checked to ensure there’s no outstanding finance or history of serious accident damage. We’re happy to provide a copy of the report.
Q: Are your vehicles ULEZ compliant?
Where applicable, we state ULEZ compliance in the vehicle listing. Please ask us if you are unsure about a specific model.
Q: Do you sell automatic cars?
Yes, we aim to stock a selection of automatic cars in Ilkeston at all times. Stock is updated regularly.
Q: How long have you been in the car industry?
We’ve been operating as Net Cars for 15 years. Dave has over 40 years’ experience in the motor trade, making us one of the most knowledgeable independent dealerships in Ilkeston.
Q: Can you help me find a specific car?
Yes. We offer a vehicle sourcing service. Let us know what you’re looking for and we’ll do our best to find it for you.
Q: Can I buy a car online?
Yes. You can reserve a vehicle online and arrange delivery straight to your door. Ask us how we can help.
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